Legal

Refund and Cancellation Policy

Version: 1.0 · Effective: [EFFECTIVE DATE]

This policy covers paid plans for the GSF-E service and seats at our paid weekend workshops, sold by Arjun Sharma, sole proprietor, trading as AI for Products, of Gwalior, Madhya Pradesh, India ("we", "us"). It is in English. Words defined in the GSF-E Terms of Service mean the same here.

1. The free period

Each person gets their first month free, counted from their own sign-up. Nothing is charged during the free period. After it, that person's seat is paid by the team's owner or the company, or by the person themselves if they work alone.

2. Prices and taxes

• In India: ₹199 per seat per month, or ₹1,499 per seat per year.
• Outside India: $5 per seat per month, or $39 per seat per year.
• Prices follow the billing country: rupees in India, US dollars elsewhere.
• No GST is added at present. If we register for GST, the Indian prices stay the same, with GST included in them.

3. Monthly plans

• No refunds. The first month is free so that you can try GSF-E before you pay, so a monthly payment is not refunded.
• Cancel any time. When you cancel, the plan stops at the end of the month you have paid for, and you are not charged again.

4. Yearly plans

• A full refund within 14 days. If you ask within 14 days of a yearly payment, we refund it in full, and the plan ends.
• No refund after 14 days. After that, if you cancel, the plan runs to the end of the paid year and does not renew.

5. Duplicate or mistaken charges

If you are charged twice for the same thing, or charged by mistake, we always refund it in full, whenever you tell us.

6. How to ask for a refund or cancel

• Cancel: ask your AI to cancel your plan, or email aiforproducts01@gmail.com.
• Refund: email aiforproducts01@gmail.com with the email address of your account, the date and amount of the payment, and its payment reference if you have it.
• We acknowledge every request within 24 hours.
• Refunds go back to the original payment method, as soon as the payment provider allows. Your bank or card issuer may take a few more working days to show it.

7. If a plan is unpaid

If a payment fails or a plan ends, new steps stop. Your code, documents and project records stay in your repositories and stay yours, the locks keep working as before, and disconnecting from GSF-E always works.

8. Weekend workshops

This section covers seats at our paid weekend workshops. The fee is ₹9,999 per person for the weekend, unless the workshop's page says otherwise. You pay on Razorpay's hosted payment page for that workshop, linked from its page on our website; until online payment is open for a workshop, we email you a payment link instead. Razorpay emails your receipt. "The start" means the start of the workshop's first day, at the time given in our email about the workshop. Days are counted in India time.

• You cancel 7 or more days before the start: we refund the fee in full.
• You cancel less than 7 days before the start: no refund, but you can move your seat to a later workshop once, free of charge.
• Once the workshop has started: no refund.
• If we cancel or move a workshop: you choose either a full refund or a free move to another workshop.
• Duplicate or mistaken charges are always refunded in full (section 5).

To cancel, move your seat or ask for a refund, email aiforproducts01@gmail.com with your name, the workshop and its dates, and the payment reference if you have it. Refunds go back to the original payment method, as described in section 6.

9. Consulting and the community

Consulting work is quoted in writing for each client, and its payment and cancellation terms are set out in that quote. The community's WhatsApp group and monthly sessions are free. Paid weekend workshops are covered in section 8.

10. Changes and contact

We will tell you before a material change to this policy takes effect. Questions and complaints go to our Grievance Officer: Arjun Sharma, Gwalior, Madhya Pradesh, India · aiforproducts01@gmail.com. We acknowledge complaints within 24 hours and resolve them within 7 days.